# Sync problem and mat file not saving

**URL:** <https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291>\
**Category:** Support\
**Created:** [November 14, 2018, 7:30pm UTC](https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291 "2018-11-14T19:30:26Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![cstawarz](https://yyz1.discourse-cdn.com/flex031/user_avatar/mworks.discourse.group/cstawarz/32/3_2.png) [@cstawarz](https://mworks.discourse.group/u/cstawarz)\
**Post date:** [November 14, 2018, 7:30pm UTC](https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291/1 "2018-11-14T19:30:26Z")

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Hi Chris,  
I am currently experiencing this error in the matlab interface window (file attached).  
I did press start button twice on first trial and this works perfectly fine before.  
I am wondering whether you can help me trouble shooting this.  
Thank you so much!

Best,  
Miaomiao

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**Author:** ![cstawarz](https://yyz1.discourse-cdn.com/flex031/user_avatar/mworks.discourse.group/cstawarz/32/3_2.png) [@cstawarz](https://mworks.discourse.group/u/cstawarz)\
**Post date:** [November 14, 2018, 7:30pm UTC](https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291/2 "2018-11-14T19:30:26Z")

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Attachment: [Screen\_Shot\_2018-11-14\_at\_2.00.13\_PM.png](https://mworks.discourse.group/uploads/short-url/p4ckcYZJZKyhz61AKtNMYbrVB4y.png) (86.6 KB)

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<div class="post-metadata">

**Author:** ![cstawarz](https://yyz1.discourse-cdn.com/flex031/user_avatar/mworks.discourse.group/cstawarz/32/3_2.png) [@cstawarz](https://mworks.discourse.group/u/cstawarz)\
**Post date:** [November 14, 2018, 8:55pm UTC](https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291/3 "2018-11-14T20:55:48Z")

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Hi Miaomiao,

I see that your MATLAB script is producing errors, but that suggests a problem with the script and/or your experiment, not with MWorks or the MATLAB window. Did you get the script from someone in your lab? If so, I suggest you ask that person for help debugging it.

Cheers,  
Chris

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**Author:** ![cstawarz](https://yyz1.discourse-cdn.com/flex031/user_avatar/mworks.discourse.group/cstawarz/32/3_2.png) [@cstawarz](https://mworks.discourse.group/u/cstawarz)\
**Post date:** [November 14, 2018, 9:17pm UTC](https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291/4 "2018-11-14T21:17:18Z")

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Hi Chris,  
Thank you so much.  
I am going to check the xml script for the experiment and the corresponding Matlab window file.

Best,  
Miaomiao

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**Author:** ![cstawarz](https://yyz1.discourse-cdn.com/flex031/user_avatar/mworks.discourse.group/cstawarz/32/3_2.png) [@cstawarz](https://mworks.discourse.group/u/cstawarz)\
**Post date:** [July 19, 2022, 9:39pm UTC](https://mworks.discourse.group/t/sync-problem-and-mat-file-not-saving/291/5 "2022-07-19T21:39:04Z")

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