Refresh rate error

Support
1

Hi Chris, I moved to a new rig and this is what I see. Any suggestions?

Thanks

2

Attachment: IMG_4001.jpeg (399 KB)

3

Hi Mahdi,

As the error message indicates, there’s something wrong with one of the settings in your MWorks configuration file. Specifically, the refresh_rate_hz key of #mainScreenInfo is missing or invalid. Maybe check your config file to confirm that the setting is present and has a valid floating-point value? You should see something like this:

<variable_assignment variable="#mainScreenInfo">
    <dictionary>
        ...
        <dictionary_element>
            <key>refresh_rate_hz</key>
            <value type="float">60</value>
        </dictionary_element>
        ...
    </dictionary>
</variable_assignment>

Somewhat stupidly, that particular setting is required but currently unused, so it doesn’t actually matter what value you put there. It just needs to be present.

Chris

4

Thank you